Privacy Policy for SchoolSathi Pro
SchoolSathi Pro ("we", "our", "us") operates the Android application SchoolSathi Pro (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our App.
By using the App, you agree to this Privacy Policy.
1. Who This App Is For
SchoolSathi Pro is intended for school administrators and teachers only. Parents should use the dedicated parent application provided separately by SchoolSathi Pro. The App is not intended for direct use by children.
However, this App may process student-related information entered by authorized school staff for school-management purposes.
2. Information We Collect
We may collect the following information:
A) Information You Provide
- Name
- Email address
- Phone number
- Profile details
- School, class, attendance, performance, and other academic/administrative data entered by authorized users
- Support requests and feedback
B) Student Data (Provided by Authorized Users)
- Student name, class/section, roll number, attendance records, academic records, and related school information
- Parent/guardian contact details where required for school communication
C) Account and Authentication Data
- Login credentials (if email/password is used)
- Account identifiers (including IDs generated by backend/Firebase services)
D) Device and Technical Data
- Device model, OS version, app version
- IP address
- Firebase installation/device identifiers
- Crash logs and diagnostics
E) Usage Data
- Screens/features used
- Session duration
- Interaction and performance events
F) Location Data
- Approximate and/or precise location (only when required by app features and with permission)
G) Camera and Media Data
- Camera access for capturing/uploading images or documents
- Storage/media access for selecting, uploading, or downloading files
H) Contacts Data
- Contacts access only when needed for app functions (for example, school communication/invite workflows)
3. How We Collect Information
We collect information:
- Directly from users (when they register, log in, fill forms, upload files, or contact support)
- Automatically through app usage (logs, diagnostics, analytics)
- Through integrated service providers (such as Firebase and Google Play services)
4. Why We Use Information
We use collected information to:
- Provide and maintain app services
- Manage accounts and authentication
- Manage school operations and communication workflows
- Store and display student-related records for authorized users
- Send service notifications and updates
- Provide customer support
- Improve app performance, reliability, and security
- Prevent fraud, misuse, and unauthorized access
- Comply with legal obligations
5. App Permissions We Use
SchoolSathi Pro may request these permissions:
- Location - for location-based school/admin features
- Camera - to capture images/documents
- Storage/Media - to upload/download files and attachments
- Contacts - for communication-related functionality
- Internet/Network - for core app operations and syncing data
Permissions are requested only when required by specific features. You can revoke permissions in your device settings, but some features may stop working.
6. Third-Party Services
We may use trusted third-party services, including:
- Google Firebase (e.g., Authentication, Cloud Messaging, Crash/Performance services, analytics if enabled)
- Google Play Services
We do not use third-party advertising SDKs for ads in the App.
Third-party providers may process data according to their own policies:
7. Data Sharing
We do not sell personal data.
We may share data only:
- With trusted service providers that help operate the App (under confidentiality and security obligations)
- With authorized school entities/users as required for school workflows
- If required by law, regulation, legal process, or government request
- To protect rights, safety, and security of users, schools, and the public
- In case of merger/acquisition/business transfer (with appropriate safeguards)
8. Data Retention
We keep personal and student-related data only as long as needed for:
- Providing app services
- School administration purposes
- Legal, compliance, and dispute-resolution requirements
When no longer needed, data is deleted or anonymized as appropriate.
9. Data Security
We apply reasonable technical and organizational safeguards, including:
- Secure network transmission (HTTPS)
- Access controls and authentication
- Monitoring and protection against unauthorized access
No method of transmission or storage is 100% secure, but we continuously improve security practices.
10. Children's Privacy
The App is not intended for direct use by children.
Any student-related data is managed only by authorized adults (such as school administrators and teachers) for legitimate educational and school-management purposes.
If you believe unauthorized child data has been submitted, contact us at admin@schoolsathipro.com and we will review and take appropriate action.
11. Your Privacy Rights
Depending on applicable law, users may request:
- Access to their data
- Correction of inaccurate data
- Deletion of data
- Restriction/objection to certain processing
- Withdrawal of consent where applicable
To make a request, email: support@schoolsathipro.com
12. Account Deletion / Data Deletion
If you want to delete your account or request data deletion, email:
Email: support@schoolsathipro.com
Subject: Account Deletion Request
We will verify the request and process it within a reasonable time, as required by applicable law.
13. International Data Transfers
Your data may be processed on servers located outside your state/country via trusted service providers. Where required, we use appropriate safeguards for such transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted here with a revised "Last Updated" date.
15. Contact Us
Company/Developer Name: SchoolSathi Pro
Email: info@schoolsathipro.com
Country: India